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About Us Wine-encore-shop is a small, new independent wine merchant formed as a spin-off from wine-encore.com, the wine buying information site established in 2001. We sell wines that have more individuality and style, the sort of wines you buy on holiday but find it hard to track down at home. We have tasted all the wines we sell and have selected them because we think they offer great value for money and much more style than similarly priced brand names. If you like (or don't like) what we sell let us know by email or telephone. We intend to add to our list slowly over the coming months when we find wines that appeal to us. Enjoy the site- enjoy the wines and thanks for your support.

Wine-encore-shop.com is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Wine-encore-shop.com
Penfold Cannington Lane Uplyme Dorset DT7 3SW United Kingdom
Phone: 01297 444858
Fax: 01297 444858
Email: sales@wine-encore-shop.com
Tax Registration Number 837 9151 01
Making A Purchase Buying online is really easy and totally secure.

Just visit our shop then click on the wine store to take you to a list of all our wines, listed by country. Browse through and when you find a wine you want to buy just click on "add to cart." When you have selected 12 bottles move on to your next case or go to "Checkout" and fill in the brief details we require.

We only accept orders for delivery on UK mainland and all transactions are conducted in GB£.
Purchases must be made in case lots.

We accept Visa, Mastercard and American Express and payment can be made via our totally secure, encrypted server or if you prefer you may print off your completed order form and fax or post it to us with your credit card details or a cheque.

You will receive an order confirmation and your wine will be despatched within one working day. We will send you tasting notes by post.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling There is no charge for delivery!
Delivery Schedule We process your order as soon as your payment has cleared and you should normally receive your wine within two days. For reasons out of our control it can sometimes take up to 5 days for delivery .
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All UK orders include 17.5% VAT
Credit Card Security
We accept Visa, Mastercard and American Express. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. If you prefer you may print off your completed order form and fax or post it to us with your credit card details or a cheque.

WHAT TO DO IF YOU CANNOT SEE THE CREDIT CARD ENTRY BOXES
If you cannot see the credit card entry boxes, then you may not have Java installed. (Usually you just see a blank grey rectangle). Java is an add-on program that allows you to run extra tools and programs in your web browser. It is free, and only has to be downloaded once. You will then be able to use Java content on any website that contains it. (This website uses a Java program to securely encrypt your credit card details for safe transmission over the web).

To get Java, click the "Java - GET IT NOW" button below, and follow the Download link. Java is safe and secure to install and use. Once you have installed Java successfully, keep clicking the back button on this site until you reach the product listings. Then click the checkout button and follow through until you reach the credit card entry boxes.

Guarantee We guarantee your satisfaction. Please let us know of any breakages within 24 hours of delivery.
Reaching Us If you need to reach us, please email us using the link ( About Us), alternatively, you can call on 01297 444858 (International +44 01297 444858) or fax us on 01297 444858 or write to us at Penfold Cannington Lane Uplyme Dorset DT7 3SW United Kingdom
Privacy Policy Wine-encore-shop.com do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Our Terms & Conditions do not effect your statutory rights in the UK.
Our full Terms & Conditions may be obtained by request.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Minimum age for ordering By clicking next you confirm that you are over the age of 18



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